Privacy Policy

Your privacy matters. This policy explains how your personal information is collected, used, and protected when you visit this website, make an enquiry, book a retreat, join an email list, or take part in any retreat activities. By using this website or sharing your information with us, you agree to the terms below.

1. Business Information

Business Name: Pilates & Mindfulness 

Retreat Leader: Lindy Vosper

Website: www.pilatesandmindfulness.com

Email: llvosper@live.com

Location: 6 Famet Court, Halsford Lane, East Grinstead, West Sussex, RH19 1NZ, United Kingdom (retreats delivered internationally)

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2. Information We Collect

2.1 Personal details

• Name

• Email address

• Phone number

• Home country/region

• Emergency contact details (for retreat safety only)

2.2 Booking information

• Retreat dates and preferences

• Medical/physical considerations you voluntarily share (e.g., injuries, mobility limitations)

• Dietary requirements

• Payment information (processed securely by third-party providers; we do not store card details)

2.3 Website information

• IP address

• Browser type

• Cookies and usage data automatically collected for site performance and basic analytics

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3. How We Use Your Information

Your information is used to:

• Process enquiries, applications, and bookings

• Communicate with you about retreat details, schedules, payments, and updates

• Create a safe, personalised retreat experience (e.g., adapting sessions to your needs)

• Send newsletters, offers, and updates if you choose to subscribe

• Improve retreat services, courses, and the website

We only use your information in ways that are relevant, lawful, and necessary for running retreats and related wellness services.

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4. Sharing Your Information

We do not sell or share your personal information with third parties for marketing.

We may share limited information only when essential:

• With retreat partners (e.g., villa hosts, chefs, massage therapists) for operational needs

• With payment providers for secure transactions

• With legal authorities if required by law

All partners involved in retreat operations are expected to respect and protect your privacy.

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5. Email Marketing

If you subscribe to emails or download a resource, you may receive updates, retreat news, or offers.

You can unsubscribe at any time using the link in the email.

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6. Testimonials, Photos & Media

We sometimes use testimonials, photos, or videos for marketing.

We will never use identifiable images of you without your clear consent.

You can withdraw consent at any time by emailing us.

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7. Data Storage & Security

Your information is stored securely and only retained for as long as necessary for:

• Retreat operations

• Tax/legal obligations

• Continued communication (if you opt in)

We take appropriate steps to prevent unauthorised access, loss, or misuse of your data.

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8. Your Rights

You have the right to:

• Access the personal data we hold

• Request corrections

• Request deletion (unless required for legal reasons)

• Withdraw consent for marketing

• Request a copy of your personal data

To make a request, contact: lindyretreats@gmail.com

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9. Cookies

This website may use cookies for basic functionality and analytics.

You can disable cookies in your browser settings.

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10. External Links

This website may include links to third-party sites.

We are not responsible for their privacy policies or content.

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11. Changes to This Policy

Updates may be made to this policy from time to time.

Any changes will be posted on this page with an updated date.

For any questions about your privacy or this policy, please contact:

Pilates & Mindfulness 

Email: llvosper@live.com

Website: www.pilatesandmindfulness.com